OM
Odette M
Active since May 2025
2
Reviews
0
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Reviews
2 reviews7 months ago
Unfair Claim Rejection
**Extremely Disappointed with Budget Insurance – Unfair Claim Rejection** I am extremely disappointed with the service I’ve received from **Budget Insurance** regarding a recent **vehicle accident claim**. My vehicle suffered **structural and engine damage** due to an accident, which clearly led to a **radiator failure and subsequent engine hy****ock** – as confirmed by an **independent engineer’s report and supporting images** that I submitted. While Budget Insurance approved and settled the structural repairs, they have **refused to cover the engine damage**, citing a **lack of maintenance** – a completely unrelated and baseless reason, especially given the fact that the **engine failure was directly caused by the accident**, not neglect. The appointed assessor, **Kyle Daniels**, provided a report implying that the engine damage was due to maintenance issues, which contradicts the technical findings provided by my expert. This is a **clear attempt to avoid full liability**, and reflects a serious **lack of accountability and transparency** in how Budget handles legitimate claims. It is incredibly frustrating and unacceptable that I’ve had to fight to justify damage that is plainly evident and related to the incident. I took out insurance for peace of mind, but this experience has been anything but reassuring. I would **not recommend Budget Insurance** to anyone looking for fair and responsible service. If you're in an accident, expect to be blamed rather than supported – even with solid evidence on your side they will find an excuse not to pay out your claim.
53 replies
11 months ago
Complaint Regarding Misleading Advertising by SMTAX Digital Accounting
Complaint Regarding Misleading Advertising by SMTAX Digital Accounting I recently had a disappointing experience with SMTax Digital Accounting, which I believe constitutes false or misleading advertising. I paid R450 under the impression that this fee would cover the application and submission process for a Tax Clearance Certificate (TCC). However, after making the payment, I was informed that the fee only covered a copy of the certificate – not the actual submission to SARS or assistance in applying for the TCC. This was never made clear during the initial communication or in the adverti*****t, and I feel misled as a customer. Paying R450 just for a copy of a document that I expected help acquiring feels like a deliberate omission of crucial information, bordering on deceptive business practice. I urge others to exercise caution when dealing with this company, and I request that SMTAX update their marketing and communication to be transparent about what their fees actually cover....
0 replies
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