FL
Francois L
Active since May 2025
2
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Reviews
2 reviews10 months ago
Thank you Jaundre De...
Thank you Jaundre De Meyer for your fast and efficient service.
53 replies
11 months ago
Worst service ever
Worst dealership ever! Well took my vehicle to IC Auto Roodepoort in October 2024 after 20 months and R142K later, i would definitely not recommend this dealer to anyone they have damaged my vehicle to a point where it has been standing at their workshop, and i bought my Navara new, after they removing the engine there was a lot of issues and still are just to show the extent of the damage, scratched the radiator fan shroud, scratched the brand new airbox, Bumping my Bakkie front bumper, scratched my new powder coated rims, broken all the harness clips, broken my driver seat cover, the injector clips and just siliconed them back on, my vehicle had a engine knock on the 20th December 2025 the day i got it back so decided to take it back, they send the vehicle engine to another service provider to repair, this service provider shared a full report on the engine where it was proven that the first service provider had not done a good job which i paid for with a 12 month warranty. After getting it motor back from the second service provider i was then informed that the engine now only has a 6 month warranty, the motor then was fitted back to the vehicle since then there was an engine knock the DP then told me that my vehicle had to be put back to Standard before the can identify the problem ( to clarify I had the DPF and Cat Delete done) this was never an issue when they took my money, well they original said that the injectors had to be replaced on a motor that overheated but once again it never overheated, but yet that was never done instead they fitted new Glow plugs instead and kept the old parts so how do i know it was done well they clearly rely on customers to fix the issues got send a mail in Feb 2025 to take my vehicle to someone else for diagnostic and repair as they aren't equipped to find the fault. well after trying to find the fault I then had to drain my own fuel tank to try to find the issue where i Found water in the fuel tank after standing for 16 months on a lift in IC Auto workshop, also discovered that the air cleaner hasn't been replaced after the engine overhaul, and after paying R32K for 4 new injectors 2 now has an issue due to contamination, the Dp clearly tries to brush off any issues and not give the service the customer deserves they have a workshop that clearly doesn't know what they are doing.
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