Active since May 2025
Thank you Mervin van Zyl for assisting us with a branch transfer at WBC Silverlakes keep it up
We took our vehicle to Diesel Lab in February 2025 for an injector replacement. Since then, we’ve experienced nothing but dishonesty, poor workmanship, and terrible customer service from Sergio, who is believed to be the son of the owner or co-owner. At one point, Sergio told us the car was ready. However, after collecting it, the vehicle broke down within 5 kilometers of the workshop. This alone speaks volumes about the quality of their work and the deception involved. Sergio is condescending, unprofessional, and not a man of integrity—he does not honour his word and repeatedly avoids taking accountability. The customer service at this business is shockingly poor, and from other reviews, it’s clear this is not an isolated incident. I will be lodging a formal complaint with the Motor Industry Ombudsman. This is a warning to future customers: avoid Diesel Lab at all costs. You will regret trusting them with your vehicle