Avumile S

Horror at the department lazy

Dear Hello Peter I submitted a UIF claim on the 22nd January 2025 at the Labour Center in cape Town Parade Street , got a SMS on the 29th January saying my claim was successful, 21st February i went back to sing for the payment & waited for 15 days for a pay out, 15 days came & went no payment was made , i sent e-mails to them but got no reply , phoned their call center which i later noticed it was useless, i then received a call from their payments department on the 6th April then went in on the 8th April to sign again. Again 15 days waiting period came & went , on the 6th May i went to sign for the 3rd payment but this time i requested to speak to a supervisor , when i asked him what was causing the delay he told me , there was an error coming from my bank but there no such coz i went to my bank on the 8th April , then he again told me the people at the provincial office were either on leave or on an outreach , he promised to attend to matter himself & will call me personally. As usual i didn't get the call , to make things worse there is no way of getting hold of him because the phones are not answered when i call , i have no funds to go to their office as i have borrowed a lot of money from people to go to & from their office, i have also accumulated penalties on my debit order because there is always no funds. To this day i don't know how much i will be getting from them because no one knows whenever i ask them. I have lost all hope regarding this matter & i feel powerless , can you please help? Kind regards