Asanda S

Complaint regarding vehicle assistance

I was sold a vehicle that came with old tyres and I was told the vehicle has full service plan it’s been 2 months now and they are failing to produce the service book. The assured me that they will change the tyres and until this day am still waiting for managers approval. The car reverse gear is giving problem i reported this and I was told to bring the car in and they will take it to their mechanic and I did that last Friday and they made me seat at the mall all day only to find the car not fixed. I asked to produce invoice that shows what was done on the car as the car is still giving the same problem. Only then they told me to leave my car and take a different scar to go back home. Mind you I drove 3hours to Klerksdorp I was told their mechanics are in only in Klerksdorp. Now the manger is treating to call my boos and police on me because am refusing to take this car while it’s not fixed. The dealership is still failing to sending invoice and show what was done to this car.