Refilwe M

Bad service

I'm looking for assistance with a phone I purchased yesterday . I visited a store to buy a contract phone the one that you pay monthly, then when the 12 or 24 months is done paid for you are done, but the sales assistant gave me a rental phone instead. The phone is a Bolttech model, similar to PayJoy. I only found out about the rental arrangement when I checked the app at home, and I'm concerned about the terms. I want to return it because I wasn't given the opportunity to agree or disagree to a rental phone. The sales consultant didn't even make me aware of this, and just only found out myself by doing my research.