Active since Jun 2025
On Wednesday the 3rd December I contacted the customare care number as they deducted money after we already paid the account for a refund. The lasy I spoke to said that the refund will take 24- 48hrs. On Friday the 5th no money in the acc. I called again and again it was said they will submit it again and 24 - 48hrs money will be in the bank. Today still no money. Called again then suddenly it takes 7 - 14 working days fir a refund to be paid back. So I am then only going to get my money in the New Year. I think it is very unprofesional the way they work. Be carefull when you pay money and think you are going to get your money back quickly
Joined them 5 mnths agao with lot of promises from them. I have been paying for 5 mnths now and the Creditors are still contacting us.Everytime we send them the messages ,as they told us to do, they just send a letter and nothing else. Some of the Creditots has now handed us over to there Attorneys and they say that up until now they have not received any correspondense or payment from Pinnacle Debt Solutions. When I complain to Pinnacle Debt Solutions about it they come with another story of how they will contact them and sort it out. Up until know nothing has been done. Please don`t go to them