Heston J

Disgusting sevice

Good day I just want to share my experience with this service provider. They are *********** i was recently in a collision with their insured where the driver had side swiped my vehicle and fled the scene and i had to chase after him and flashing and hooting for him to stop. He had eventually stopped about 800m to 1km away from the scene on the side of the road where my vehicle was still obstructing traffic. When asked why did he flee the scene he advised because of traffic, if this was the case why stop on the side of the road and still obstruct traffic like really. I was then reverted to the broker and then CTU underwriters at first they had declined my claim as they had believed their insured because i had no witnesses, how will i have witness when i had to chase down the driver i mean how dumb can you be. I then escalated it and was reverted to the head of department for third parties who is LINDA as the head she is *********** that is why the staff is like this which makes sense if you lead by example they will follow clearly that her example of being ***********. She had requested all documentation from me and everyday its either she is reveiwing the claim or the assessors. I had provided all neccesary information and it is a ******** offense to flee a scene after a incident as per the road traffic regulations act of 1996. I had even stated that i was hit from the right really to the right front but still, again by law if hit and the rear it is the third party fault and if i collided into him how did my vehicle get damaged from the rear to the front. Bottom line CTU IS USELESS and now they had forced my hand to open a charge for reckless and negligent driving towards the driver. LINDA DOES NOT DESERVE TO BE IN THAT POSTION AND CTU SHOULD NOT BE UNDER THE SAME UMBRELLA AS HOLLARD ITS A DISGRACE.