Aphiwe N

Horrible

This company was introduced by my workplace last year.Which was when i started my savings plan to end in December. For some reason my savings were re-activated without my consent and money was taken out of my payslip. I didn’t ask for it to get reactivated so imagine my surprise when my salary is short. The portal says it take up to 10 days ti reflect after pay day. It is now the 14th and the money was never returned to my bank account neither is it reflecting on the portal. when u contact them the advisor claims to have escalated the matter but i still don’t have my money and I refuse to be charged a withdrawal fee for someone I didn’t authorize!!!