Unathi M

Extremely Disappointing Experience – Poor Services for the Fees We Pay

I’m a former student who feels deeply disappointed by the experience at Belgium Campus iTversity. While the institution markets itself as industry-aligned and professional, the reality is far from that. • Poor Administration: Communication is slow, and departments constantly shift responsibility. Admin staff are overwhelmed or unresponsive. • Weak Financial Support: Although they claim to offer sponsorships or financial advisory to struggling students, in reality it seems to benefit only selected individuals (often not those with the most urgent need). Students facing real hardship are ignored. • Ridiculous Fee Increases: Tuition is now over R120,000 a year — for substandard services, outdated systems, and underqualified or overstretched staff. Residence fees are high, and yet quality and safety are not always guaranteed. • Understaffed & Overworked Departments: From lecturers to finance office, it’s clear they are running on minimal personnel. Students suffer because of delays and lack of support. • Exploitation of Ground Staff: The same maintenance workers are reportedly used for building work and infrastructure projects, with no clarity on proper labor protections. This is unfair and raises ethical concerns. • Low-Quality Infrastructure: Despite the high fees, many of the computers, operating systems, and learning resources are outdated or poorly maintained. Honestly, this institution needs to be audited and held accountable. Students deserve better especially those who are paying so much and still expected to “be grateful.”