Active since Apr 2011
My husband bought me a R1500 voucher for my birthday in 2019. There was no expiration date. I tried to buy jeans in the store but none were to my liking or they were out of sizes. This went on post COVID and I then tried to purchase through their online store. My purchase was declined. I contacted the company and was informed I could not purchase sale items or discounted items. Unbeknown to me the company changed ownership and they have declined to honour the voucher or to refund the R1500.
Razia Yousuf was excellent and most efficient in explaining the process, which I appreciate greatly. She was able to make recommendations that best suited my personal financial situation and was able to do so without asking for my blood type.