Boitumelo M

Adobe Acrobat a Total ****!

This company is insisting on *****ing people's money. My subscription with them came to an end on the 1st of May 2025. They continued to debit money from my account, even though I had not granted an new subscription with them. I contacted their Customer Services, only for them to try and convince me to subscribe with a lower fee. I refused three times and requested a refund for the wrongful debits and a cancellation to my subscription. The person who assisted me did not attend to my issue of a refund but only canceled my account and logged off before making sure I was satisfied with the service. I was nothing but cordial throughout, but received horrible service from them I will NEVER subscribe again!This company is behaving *********ly by taking people's money. My subscription with them ended on May 1, 2025, but they continued to withdraw money from my account without my consent for a new subscription. I reached out to their customer service, but instead of addressing my issue, they attempted to persuade me to subscribe again at a lower fee. I declined their offer three times and asked for a refund for the unauthorized charges and the cancellation of my subscription. The representative who assisted me did not address my refund request; they only canceled my account and logged off before ensuring I was satisfied with the service. I remained polite throughout the interaction, but I received terrible service. I will NEVER subscribe with them again!