Chanell J

Food poisoning and poor service and management in a estate.

They gave me good food poisoning from one of their resturants spent and entire night being secevely sick to a point i was in co.plwt dehydration and exhausted from throwing up, the estate claimed it was my own fault HOw?when they are the only resturant available as it's a wine farm.i was admitted to hospital due to the severity of the nature /that morning based on the request from the estate and the paramedics claiming i was too sick and had to go.i spent the entire day in the hospital upon which, they would phone the nurse and bad talk me saying it wasn't their fault and so on.after spending 17hours in the ER getting fluids and painful ivs I asked to be diacharged the doctors were even reluctant to send me home because I was so sick .they were insisted I leave the estate and made sure I checked out making claims like if she got sick why stay here ,meanwhile I was almost incapable of moving .I have tried to co tact them they leave me with no response and when they get back to me after months or days they will say it's not their fault no one got sick by me everyone was happy they do cleans ...and they will not take responsibility and close the case.they did the same thing when I gave them review on Google and they claimed it was my fault and instead of owning up to it again praised their staff(,question my time spent in the Er because the is apparently the main issue here ) told me a bunch of BS regulations they follow which if it is done ,is only being done so now after thr complaint because on the day they were very lost.they are not empathic of the situation and reluctantant to show accountability, easy to shift blame and undermine the importance of healthcare professionals and putting people are risk with their health.this management need some serious revamp and need to learn how to treat and take of guests .not to long ago the same thing happen to someone else and they found glass in their food and the extreme dangerous helath issuse that caused that guest they still did not take accountability.thwre is something serious wrong with this facility. I'm a healtcare professional and I know how and when I got sick and what was done to me.and I can say I would never recommend this place to anyone ..they were given a 1 star cause a 0 star is not possible. Their responses ro dangerous acts they are doing is very inhuman and unempathic and people should go there unless they plan on getting sick and humbling blamed for getting sick