Susanna B

Unhelpfull

Driver 1 Review: Nissan NV200 Breakdown 1-Star Review I am highly disappointed with Driver 1 regarding the 2018 Nissan NV200 (HR81TKGP) I purchased on March 18, 2025. The vehicle broke down on June 7, 2025, well within the imp**** warranty period as per the Consumer Protection Act 68 of 2008. The repair quote for the breakdown is a substantial R151,438.33, while the extra warranty I purchased only covers R9,250.00. In line with my rights under Sections 53, 55, and 56 of the Consumer Protection Act, I am requesting that Driver 1 cover the remaining repair costs. I have been trying to obtain assistance from Driver 1, but they have been dismissing my calls and ignoring my communication. The breakdown was not due to misuse, abuse, or ordinary wear and tear, meaning Section 57(2) of the Act does not apply. I urge Driver 1 to work with me to find a mutually agreeable solution for these repair costs. If we can not reach an agreement, I will be lodging a formal complaint with the Consumer Commission.