Myra M

Excellent customer service

I recently booked a pedicure at SBC and got there 5 minutes before time- However I had to wait at least 15 -20 minutes before I was treated. I voiced my displeasure as I had another appointment and Faeeza did everything she could to ensure satisfaction :<br> * allocated 2 therapists to me for the pedicure (and even helped with the treatment herself)<br> * removed left over gelish polish on my fingernails, treated my nails and painted it<br> * removed an ugly wart on my finger<br> * and waxed my toes and upper feet!!<br> * refused to accept payment for fingernail painting and wart removal<br> She really was excellent in making up for the late treatment and I left the clinic a very happy client.<br> <br> As reported by others, she really knows the meaning of customer service and is extremely knowledgeable and passionate in her field...<br> <br>