Liandri H

Very disappointed and unhappy

Very disappointed and unhappy- poor communication and service. I ordered perfumes from Essences for life for my perfumes business and was initially impressed by how professional things seemed. I received an email stating that my order would be processed once payment was made. I made the payment immediately and sent them the proof of payment- not once, but twice, both via email and WhatApp. Since then, I have received no response, no updates, and absolutely no communication from their side. I’ve tried reaching out multiple times through email and whatsapp with no sucess. I even tried calling them, but no one answers. This is extremely unprofessional and has left me feeling frustrated. I placed this order in good faith for my business, and the complete lack of communication is unacceptable. I DO NOT RECOMMEND Essences for life.