NE
Nicolene E
Active since Aug 2025
3
Reviews
0
Industries
Reviews
3 reviews9 months ago
Horrible Experience with Ford Hatfield – Completely Unreliable
I am absolutely fed up with the shocking service at Ford Hatfield. I own a 2023/2024 Ford Ranger Raptor that’s still under warranty recently the battery went flat and they replaced it but ever since then my bakkie won’t even start I phoned them on Saturday 2 August at 11:19 AM and was told no one can help me even though they only close at 1 PM? How is that acceptable? They promised someone would come to my house with a new battery (again) and code it. Well it's now Sunday 3 August at 4:30 PM and I’m still waiting! This has completely disrupted my weekend I have things to do and I can't sit around waiting endlessly because of their poor service and broken promises. To top it off I’ve also bought a brand new 2025 Ford Ranger Raptor and I waited almost 5 months for it just to be told I can't take it off the floor without insurance why wasn’t that communicated earlier? Time is money and they clearly don’t value either. Ford Hatfield has been nothing but a frustrating - unreliable experience from start to finish. I would never recommend them to anyone. Do better! I'm not angry - I'm just disappointed.
0 replies
9 months ago
I am absolutely fed up with the shocking service at Ford Hatfield. I own a 2023/2024 Ford Ranger Raptor that’s still under warranty recently the battery went flat and they replaced it but ever since then my bakkie won’t even start I phoned them on Saturda
I am absolutely fed up with the shocking service at Ford Hatfield. I own a 2023/2024 Ford Ranger Raptor that’s still under warranty recently the battery went flat and they replaced it but ever since then my bakkie won’t even start I phoned them on Saturday 2 August at 11:19 AM and was told no one can help me even though they only close at 1 PM? How is that acceptable? They promised someone would come to my house with a new battery (again) and code it. Well it's now Sunday 3 August at 4:30 PM and I’m still waiting! This has completely disrupted my weekend I have things to do and I can't sit around waiting endlessly because of their poor service and broken promises. To top it off I’ve also bought a brand new 2025 Ford Ranger Raptor and I waited almost 5 months for it just to be told I can't take it off the floor without insurance why wasn’t that communicated earlier? Time is money and they clearly don’t value either. Ford Hatfield has been nothing but a frustrating - unreliable experience from start to finish. I would never recommend them to anyone. Do better! I'm not angry - I'm just disappointed.
0 replies
9 months ago
Unmatched Quality and Support
Outstanding Service & Technology – Highly Recommended! I've had the pleasure of working with GotYou Telematics and I can confidently say they are absolutely outstanding from start to finish , their team has demonstrated exceptional professionalism, expertise, and dedication to customer satisfaction. The quality of their telematics systems is world-class – accurate, reliable and incredibly user-friendly. Whether it’s fleet tracking, vehicle security, or driver behavior monitoring, GotYou Telematics delivers top-tier solutions that genuinely enhance safety, efficiency, and peace of mind. What sets them apart is not just the technology but the people behind it. Their support team is always responsive, knowledgeable and ready to assist at any time. They go above and beyond to ensure their clients are fully supported and that their systems are tailored to meet specific needs. If you’re looking for a trusted, forward-thinking telematics provider, GotYou Telematics is the one to choose. Their excellence is unmatched in the industry. I highly recommend them to any business or individual looking to take their vehicle management and safety to the next level. — A truly satisfied client.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)