KB
Kathryn B
Active since Aug 2025
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
Fast, Easy, and Stress-Free!
I had such a great experience with Dotsure and Emihle Klaas! I filled in all the info, and my claim was approved and paid out in just 2 days. Honestly, they’ve been amazing – super quick, easy, and stress-free. Very impressed!
53 replies
8 months ago
Review of Service Experience with Canon
We are extremely disappointed with the support received from Canon regarding a critical scanner issue. After reaching out to Canon directly for help after receiving no help from PartServe which is their support partner for their printers. What’s even more frustrating is that Canon support itself has been unhelpful. I’ve called multiple times, been placed on hold for over 25 minutes, transferred from person to person, and ultimately hung up on without receiving any assistance. This is not the level of support we expect from a global brand. We just want our scanner issue sorted, this has been so upsetting and frustrating.
0 replies
8 months ago
Review of Service Experience with PartServe
If I could give zero stars, I would. Our experience with PartServe has been extremely frustrating and disappointing. After being required to pay upfront, we’ve received little to no support for a critical scanner issue that directly affects our daily operations. Despite numerous emails and calls over several weeks, there has been no resolution. Technicians were scheduled to return but never arrived, and we were later told the ticket had been closed—despite the issue still being unresolved. When we try to call, we’re placed on hold for over 10 minutes, sometimes 25 with no assistance. It’s reached a point where leaving public reviews feels like the only way to get any attention or feedback, which is incredibly poor form for a professional service provider. This lack of communication, accountability, and follow-through is unacceptable. It feels like we’ve been ghosted after payment was made, and we’re left with a non-functional scanner and no clear way forward. We’re urgently asking for help, and sincerely hope someone at PartServe will take responsibility and assist us as soon as possible.
265 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)