TT
Thapelo T
Active since Aug 2025
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
**** ****
Bad bad do not join play far away from this.. I am writing yet again to raise my concern regarding my outstanding refund. I originally reported this matter on 13 May 2025, and since then, I have repeatedly followed up without any resolution. Instead of resolving my original case, I was recently given another case number, which only causes further delays. This approach is unacceptable as the issue remains the same: I have not received my refund. Please be reminded of the following: I first reported the issue on 13 May 2025. I have already submitted the requested proof of bank account. Despite your assurances, no refund has been made to date. I urgently request: 1. Immediate confirmation of the correct and final case number that will be used to resolve this matter. 2. A clear date of payment for my refund. 3. A written explanation as to why my complaint has been duplicated instead of resolved
53 replies
8 months ago
Unauthorized Deductions
Dear Sir/Madam, I am writing to formally dispute and object to an insurance policy that was initiated under my name without my consent or authorization. I recently discovered deductions from my Persal account by your company, which I did not approve or apply for. I did not sign any agreement, nor did I consent to be enrolled in any insurance product with your company. I request that you immediately cancel this policy and cease all deductions from my Persal account with immediate effect. Furthermore, I demand a full refund of an amount deducted. as this deduction was unauthorized. Please provide written confirmation of the cancellation and a timeline for the refund. Should this matter not be resolved within 3 working days, I will be compelled to escalate the issue to the relevant regulatory authorities, including the Financial Sector Conduct Authority (FSCA), and seek legal assistance if necessary. I trust that this matter will receive your urgent attention.
53 replies
8 months ago
*****ing our money on our Persal
I am writing to formally dispute and object to an insurance policy that was initiated under my name without my consent or authorization. I recently discovered deductions from my Persal account by your company, which I did not approve or apply for. I did not sign any agreement, nor did I consent to be enrolled in any insurance product with your company. I request that you immediately cancel this policy and cease all deductions from my Persal account with immediate effect. Furthermore, I demand a full refund of an amount deducted. as this deduction was unauthorized. Please provide written confirmation of the cancellation and a timeline for the refund. Should this matter not be resolved within 3 working days, I will be compelled to escalate the issue to the relevant regulatory authorities, including the Financial Sector Conduct Authority (FSCA), and seek legal assistance if
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)