Active since Apr 2011
Really impressive, professional service and delivery. If you're looking for prompt response and speedy turn around, this is your one-stop shop. Definitely highly recommended.
Received a brand NEW iPhone 7 from Vodacom, opened the box, set the phone up, placed it on charge and when i woke up, the phone was completely dead. The home button no longer works either. Quite disappointed as i urgently purchased a new iPhone after my iPhone 11 was stolen but now regretting the purchase as i've never had out-of-box failure from Apple before.
I am highly disappointed in the service currently being experienced using Vodacom Online. I took out a new contract with an iPhone 7, received the package, the phone had out-of-box failure, i have called the online department to have the device collected and package exchanged and it has been a week already and i still have no idea when they are coming to collect the device. Even more disappointing is, even with the issues im dealing with, they have already deducted my 1st payment. This is incredibly frustrating.
Received such supportive and prompt feedback from the legal team. Kerry Botes, thank you for always responding promptly when i contact you and trying your best to give me as much guidance and advice as possible.