LM
L M
Active since Aug 2025
2
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0
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Reviews
2 reviews2 weeks ago
Excellent customer service/experience
Dear Cell C Customer Care, I am writing to share my brilliant experience with one of your agents, Miss Mpho Sondo. She recently assisted me and went completely above and beyond. Mpho was exceptionally kind and showed immense patience throughout our interaction, ensuring everything was perfectly resolved. Exceptional service like hers deserves to be recognized. Please pass on my sincere thanks to her for a job well done!
3 replies
10 months ago
Lack of social and interpersonal skills
Formal Complaint Regarding Mistreatment by Supervisor at PnP Bophelong – Ivory Park To Whom It May Concern, I am writing to formally lodge a complaint regarding an incident that occurred on 5 August 2025 at approximately 12:30 PM at Pick n Pay Bophelong – Ivory Park. I am a delivery driver from Daddy’s Kitchen, and I was at the store for a routine delivey. During this time, I was mistreated by a supervisor named Jane in a manner that was both unprofessional and disrespectful. Her conduct towards me was unnecessary, demeaning, and not aligned with the standards of customer service or workplace professionalism I expect from a reputable brand such as Pick n Pay. I respectfully request that this matter be investigated, and that appropriate action be taken to ensure such treatment is not repeated — not just towards myself, but to any other delivery personnel or customers. I would appreciate a response acknowledging this complaint and outlining any steps that will be taken. Thank you for your time and attention. Sincerely, Lebogang Molao Delivery Driver – Daddy’s Kitchen 061 464 3083
1 reply
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)