Michaela P

JOHN FORBES PHARMACY

The service I received from John Forbes was disgusting at best. The staff employed there have no phone etiquette, no respect and are not at all educated on what they should be doing. I was prescribed a medication and before even submitting a claim to my medical aid, was told that my medical aid will not pay for it (mind you - I have a savings plan, it should be paid) when asked how they'd know, when they did not submit a claim - the person said "How am I supposed to submit a claim if there's no nappi code", so not only are they rude but they're uneducated about manual medical aid claims as well. they will not be getting any support from me ever again.