TI
Tshepho I
Active since Aug 2025
7
Reviews
0
Industries
Reviews
7 reviews8 months ago
Solid service but disappointing offerings
I've been a client since 2021, starting with 4G Wi-Fi and later upgrading to 5G. The Wi-Fi speed is good and they deliver on time, and their web app is easy to use. However, I wish they wouldn't discontinue older plans when introducing new ones. The old 5G plan I use is great, but the new one is more expensive and offers slower speeds. My brother switched to the new 5G router, and his speed is half of what I get with the old one, yet he pays R60 more.
4 replies
8 months ago
Improvements needed
I ordered a service kit and it was delivered within a reasonable time frame and it is affordable. The problem is that my car started smoking since I started using the oil they provided. I need to warm up the engine a little before I drive off to prevent this.
0 replies
8 months ago
Improvements needed
I ordered a service kit and it was delivered within a reasonable time frame and it is affordable. The problem is that my car started smoking since I used the oil they provided. I need to warm up the engine a little before I drive off to prevent this.
0 replies
8 months ago
Happy customer
I ordered a service kit and it was delivered within a reasonable time frame. No problems.
0 replies
8 months ago
Happy customer
I order a service kit and it was delivered within a reasonable timeframe. No problems.
0 replies
8 months ago
MIxed bag.
Hello Rain, I need help recovering my account. The email address I used on the account has been deleted and I forgot the password. I tried calling in, but I was not helped. Otherwise goodservice. I am happy with the wifi.
743 replies
8 months ago
Everything you expect.
Outstanding service. I've never experienced any downtime. There was one instance where I was mistakenly charged a late renewal fee, but after I submitted the necessary documents to clarify the error, the charge was reversed. The customer service is exceptional. I rarely have any complaints, but I’m confident that any issues I do raise will be addressed effectively.
0 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
1 (14.285714285714286%)
3 Star
1 (14.285714285714286%)
2 Star
2 (28.571428571428573%)
1 Star
0 (0%)