qhama D

DISSAPOINTED

I stayed at this hotel from 28-29 July, was told to pay the R300 fee which is to cover anything that you may use at the room that you are not suppose to use and was told that i will be refunded that amount within 10 business working day. Today marks 12 business working days and i have received nothing from them. Tried contacting them but was given a run around and told that the money would reflect today which is the 14th August. called them again and was sent to the finance department who then told me that they sent everything they had to send and he was going to send me a proof of payment via email. I have not received that still. R300 may not be a lot of money but i need my money immediately on my bank account.