Bradley A

Extremely Disappointed with Service from Haval Milnerton

I am thoroughly disappointed with the shocking level of service I have received from Haval Milnerton. I purchased a Haval vehicle three months ago, and to this day, I still have not received my license plates. This is completely unacceptable. To make matters worse, the temporary license, which has already been renewed three times, has now expired—leaving me in a position where I cannot legally drive the car I paid for. Despite sending numerous emails and trying repeatedly to get in touch, I have received no response or proper feedback. I’ve also tried to contact the principal dealer, but conveniently, they are never available. This level of disregard for customer service is absolutely appalling. The lack of communication, accountability, and follow-through is beyond frustrating. I will be reporting this dealership to the appropriate authorities and seriously reconsider any future dealings, particularly with the second-hand department. If this is how customers are treated after a sale, I shudder to think what support would be like if something were to go wrong with the vehicle. Do better, Haval Milnerton. Your customers deserve respect and basic service delivery.