DM
Dominique M
Active since Aug 2025
2
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Reviews
2 reviews8 months ago
Outraged
I had a call from an agent, Sibongile Diko on Wednesday. Stating that they could help me pay less on a monthly basis and that I was paying too high an interest rate. That it shouldn't be higher than 15% by law...... On the phone for 33minutes. Telling me that nothing ito my debit orders will change, only that there will be a max amount that my creditors can debit from. On my stating that I don't want to be under debt review as that comes with all sorts of restrictions, changes to my credit rating etc etc, the agent assures me that this is not the same process. She can see that I have no failures to pay my accounts, everything is being kept up to date, this is merely to bring my interest rate down and so save me money on a monthly basis. 'Nothing else changes' she tells me over and over. Today all my credit facilities have been removed and I've been placed under the exact debt review that I said I did not want! Trying to get hold of the agent has proven impossible. I've tried the whatsapp line and had no further feedback. I've tried calling all afternoon, only to have a voice recording tell me I will be directed to an agent and then the call is disconnected. I want a 17.2 rejection form sent to all my creditors that have been notified and this entire debt review ******* reversed. I didn't call them, they called me, spinning stories about only saving me money! I do not need to be under debt review!!
0 replies
8 months ago
Outraged!
I had a call from an agent, Sibongile Diko on Wednesday. Stating that they could help me pay less on a monthly basis and that I was paying too high an interest rate. That it shouldn't be higher than 15% by law...... On the phone for 33minutes. Telling me that nothing ito my debit orders will change, only that there will be a max amount that my creditors can debit from. On my stating that I don't want to be under debt review as that comes with all sorts of restrictions, changes to my credit rating etc etc, the agent assures me that this is not the same process. She can see that I have no failures to pay my accounts, everything is being kept up to date, this is merely to bring my interest rate down and so save me money on a monthly basis. 'Nothing else changes' she tells me over and over. Today all my credit facilities have been removed and I've been placed under the exact debt review that I said I did not want! Trying to get hold of the agent has proven impossible. I've tried the whatsapp line and had no further feedback. I've tried calling all afternoon, only to have a voice recording tell me I will be directed to an agent and then the call is disconnected. I want a 17.2 rejection form sent to all my creditors that have been notified and this entire debt review ******* reversed. I didn't call them, they called me, spinning stories about only saving me money! I do not need to be under debt review!!
0 replies
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