John D

Toxic and Exploitative Workplace

Teleperformance GQ in Gqeberha, Eastern Cape, South Africa, underpays and overworks staff while firing tenured employees to avoid paying fair wages. Management runs on blatant favouritism and disturbing misconduct, with reports of ***ual relationships between managers and lower-ranking staff. They use constant firings to keep employees in fear. Despite holding a major Monzo Bank contract, their security systems are weak and frequently put customer data at risk. The facilities are in terrible condition and management shows no care for staff, only pushing overtime and impossible demands. This branch is unsafe for both employees and customers.