Fumani S

Poor Customer Experience from Louis Vuitton

Louis Vuitton Sandton has given me the worst after sales experience of my life. I escalated my complaint twice to LV Head Office,no resolution. This seems to be why Alisha, the Sandton store manager, feels entitled to ghost clients. For a so-called “premium” brand this level of disrespect is shocking. LV clearly does not care about its clients and the experience is nothing short of disgraceful.