Kelly M

ENOUGH IS ENGOUGH

My wife was suffering from sever chest pains and body aches on the 26th August 2025. As we were at the very same doctors the week before for an ear infection we decided it was time to return. Apon our return we were met by reception Kurt and Candice and as per every visit because we’ve had a bad experience before with Dr Olkers we requested not to be seen by him. The reception called the doctor to discuss the request of not being seen by him but instead of remaining professional as we are paying and physically ill customers they proceeded to rather point and laugh aloud at my wife at the front desk infront the other patients. The sed doctor literally remained behind till my wife was called and stared, laughed and gossiped about my wife as we passed by to go and be seen by another doctor. Sadly not where the story ends. We had to return the next day for X-ray results and once again Kurt was there now gossiping ,pointing and trying to involve the other receptionist to mock my wife. We are paying customers/patients we had the right to request who and which doctor we would prefer to be seen by without any judgement. Not only do we feel embarrassed but we feel our privacy has been invaded and as a ******* couple we face issues like this enough out in the world and do not need nor do we expect to be treated like this by Doctors and or receptionist’s. This will not go unheard.