Sthembile M

Poor service 🔐

Good morning kfc On Friday morning I went to KFC at Melrose crossing around 7h10 to buy my kids food for school ,when I got there the doors where 😬 LOCKED 🔐 DRIVE TRU had Cones to show that it was not operating.Went out of my car knocked at window asked them when do they open they said 7h00 am checking the time it was 7h20 waiting for helping. Today on 1 September 2025 had to go Tru the same frustration where they drive Tru it takes 20 minutes to get your food it's not even Rush hour they were 4 cars waiting patiently Thru the drive thru one lady at the back was busy with her phone the lady who was selling the food for us is the same lady who packed the food for us were else the other one was busying on the phone . I asked where the manger they said ukhona and her name is Ntombi. Please trainer the staff at Melrose for quick services . Cashier was 76:Lerato Trans 445854: Doc IN20031004424735