Na'ilah Petersen

Very disappointed

I had a disappointing experience with this business, which is unfortunate because I had genuinely hoped to build a long-term working relationship. Communication was poor from the start, leading to confusion, unnecessary drama, and a general lack of professionalism. Deadlines were missed, and when issues came up, I wasn’t kept in the loop, I was left completely unaware of delays and how they would affect my order. I’m not someone who’s hard to impress. I approach things with patience and understanding so the fact that this experience left me genuinely annoyed says a lot. I don’t go around bashing businesses, but the truth is what it is. As someone who is slowly building my own party and customised outfit business, I had hoped to support a local vendor right up the road. Sadly, this experience left a bad taste in my mouth, and I’ll now be choosing other businesses further out, even if it means spending more on delivery or travel, simply because clear communication and professionalism matter. Honestly, I’m shocked they’re still in business if this is how clients are treated. I truly hope they take this as constructive criticism and make changes for the sake of their future clients.