JD
Johanette W
Active since Sep 2025
2
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Reviews
2 reviews7 months ago
Disappointing
Unfortunately, our stay at this hotel was a very bad experience. I had paid extra for rose petals, but when we checked in, nothing was prepared. Only after I reminded them did they arrange it while we were out for the evening. The rules and regulations clearly state it is a quiet zone, yet there was loud music and people making noise. I had to complain three times before being told the music would only stop at 10 p.m. After my third complaint, I asked for either a refund or another room. We were eventually moved, but the new room had no running water and the advertised Netflix did not work (they only have YouTube and Netflix available). Breakfast was just as disappointing. What they called a Full English Breakfast was not what was served: One small ****tail Russian (not stated on the menu, and far from a proper sausage) Two eggs One slice of bacon A tiny portion of mushrooms Two ****tail tomatoes No toast included – we had to pay an extra R18 for a single slice of bread, cut in half This was misleading and very poor value for money. Overall, from service to facilities to food, the experience was extremely disappointing. I would not recommend this hotel to anyone expecting a peaceful and enjoyable stay.
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7 months ago
Great Client Experience and Professional Support
It’s truly a privilege working with Marietjie. Her professionalism, dedication, and warm client service always make the experience exceptional. She goes above and beyond to ensure everything runs smoothly, and it’s clear she takes pride in delivering outstanding service. Thank you, Marietjie, for the consistent effort and the positive impact you make!
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)