Active since Sep 2025
On 3 April 2024, Easy Gates & Automation installed a new Centurion D5 Smart sliding gate motor with wireless beams at my home. Since installation, the motor has been unreliable and repeatedly stops working. I’ve had to call them out multiple times, and each visit costs R550, even though the issues appear related to the original installation. At the last visit, they charged R550 just to perform a software update — something I later found could have been done via the app if they had properly informed me. My previous Centurion motor lasted over 22 years without problems. This new system has been nothing but frustration and extra costs. Very disappointed with the workmanship, support, and repeated charges. I would not recommend Easy Gates & Automation.
On 04 January 2026, prior to my international flight from OR Tambo International Airport to Lagos, I visited the Bidvest Airport Lounge (International Departures). As an ABSA Private Bank member, I am entitled to access these lounges for refreshments and a comfortable waiting environment. The lounge was severely understaffed and completely failed to provide a basic level of service. There were long queues for service, making it impossible to relax or enjoy the facilities. More concerning was the state of cleanliness. Dirty crockery and cutlery were left on tables and seating areas, clearly from previous patrons, creating an untidy and unhygienic environment. This reflects extremely poor management, inadequate staffing levels, and unacceptable service standards, particularly for a premium lounge associated with major banking clients. The experience was disappointing and well below what is advertised or expected.
We booked a table for Sunday, 21 December 2025 at 17:00 (SAST). From arrival, the experience was unacceptable. There was no parking available near the restaurant, and we were not permitted to park at the Dolphin Beach Hotel. We were forced to park almost 1 km away along Marine Drive, which is unreasonable for a restaurant of this standing. The condition of the restaurant is poor and does not reflect what is advertised online. Furniture is visibly worn, with damaged upholstery on chairs, and the floors were dirty, indicating a lack of proper maintenance and basic cleanliness. There is also false or misleading advertising regarding menu offerings. The website clearly states that sushi is half-price on Wednesdays and Sundays from 16:00. At the restaurant, we were told this applies only to sushi on the conveyor belt, not the menu sushi. When this discrepancy was raised, the manager was unaware of the website promotion, which is unacceptable. They have since changed it on their website stating "Applicable only to Sushi Belt Items" This experience reflects poor management, misleading marketing, and a decline in standards. We will not be returning and do not recommend this establishment.
I have used HJM Off Road 4x4 in Cape Town a few times and spent in excess of R160 000.00 on items fitted on my Toyota HiLux D4D D/C 4x4. The last fitment was for a dual battery system and a ARB Compressor. Every time I had something fitted I had to pay 100% up-front, prior to installation. On the last installation, worth R50 000.00 I paid the full amount on the 26 September 2025. Fitment was only done on 14 November 2025. To make things worse, the dual battery system with inverter which included a solar panel, should have had an extension cord included as advertised on the website. There was no extension cord included and I had to pay extra for an extension cord. On collecting the vehicle it was found that the driver side window now does not want to close. I now had to book the vehicle in at Toyota to have this corrected / repaired. On a previous occasion, the vehicle was returned with a turn signal not working and then after that with loose wires to the spot lights that were fitted. I will not recommend using HJM Off Road 4x4 for installations as I am not sure that they are really equipment or have the knowledge to do reliable work, and to also having to pay extra for something that should have been included and was omitted as a result of their poor procurement system is also not acceptable.
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