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Retsidisitswe
Active since Sep 2025
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1 reviews11 months ago
I am writing to report my disappointing experience with planet nail regarding a refund request for items I purchased that contained ingredients I am allergic to
I am writing to report my disappointing experience with planet nail regarding a refund request for items I purchased that contained ingredients I am allergic to. Unfortunately, before using the products, I discovered that they contained ingredients that I am allergic to. I contacted the company to request a full refund, but they refused, citing that it was not their fault. Instead, they offered to deduct 20% from the original price of each item. I am extremely dissatisfied with the company's response and believe that they should take full responsibility for ensuring the products they sell are safe for all customers. Sincerely, Retsidisitswe0 replies
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