MP
MaryAnn P
Active since Sep 2025
2
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0
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Reviews
2 reviews2 months ago
Woolworths Financial Services Harassment
I have a Woolworths Credit card and store card. I pay both accounts every month. I changed jobs, now only get my commission on the 17th of the month. I notified Woolworths Financial Services and requested they change my new payment dates accordingly. This couldn't be done, I was told their system could not be changed. From last month I receive at least 4 calls a day stating that I'm in arrears, which I am not, I have never missed a payment. Yesterday I received no less than I calls in a matter of a couple of hours. When I was able to I returned their call. Stating that I had paid and emailed proof of payments to the accounts department. Recieving calls upto 4 or more times a day from different persons in WFS accounts dept is shear harassment and is ******* "In South Africa, telephonic harassment -including repeated, unwanted calls, SMSs, or messages from anonymous or known parties-is ******* and governed primarily by the Protection from Harassment Act 17 of 2011, alongside common law and the Cybercrimes Act 19 of 2020. It is defined as a pattern of conduct that causes mental, psychological, physical, or economic" unquote harm, or makes the victim fear such harm. I have been totally stressed out since last month and the constant harassment from Woolworths Financial Services
0 replies
7 months ago
WireIt Has Bad Customer Service
On the 3rd of September 2025 I purchased R300 electricity, never received the token. I called them only to be told that they no longer do the municipality that we reside in (Velddrif). I asked for a refund which was promised. Since then we have continued to call with no refund. I am now going to take this further, Carte Blanche and legal avenues. They are the worst company I have ever dealt with. Staff have no idea what they're doing and neither does the "so-called" manager.
0 replies
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1 Star
2 (100%)