WireIT
Claimed Business
|1.3|4 Reviews (last 12 months)|This business does not respond to reviews
WireIT
Claimed Business
|1.3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|4 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About WireIT
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Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCH
Clive H
1 reviews | Active since Aug 2020
5 Apr 2026, 13:00
WireIT complaint
Our voucher did not arrive, so tried calling, system answered but immediately cut me off. Tried buying another voucher, same problem. I sent an email before eventually running out of electricity at midnight on a Easter Saturday. Had to drive to petrol station to buy. Following morning email with codes. No apology, no by-your-leave. If I hadn't gone to petrol station at midnight I wouldn't have been able to receive the email codes. Why no apology?
Helpful (0)
|Replies (0)CH
Clive H
1 reviews | Active since Aug 2020
5 Apr 2026, 13:00
WireIT complaint
Our voucher did not arrive, so tried calling, system answered but immediately cut me off. Tried buying another voucher, same problem. I sent an email before eventually running out of electricity at midnight on a Easter Saturday. Had to drive to petrol station to buy. Following morning email with codes. No apology, no by-your-leave. If I hadn't gone to petrol station at midnight I wouldn't have been able to receive the email codes. Why no apology?
0
Replies (0)MP
MaryAnn P
1 reviews | Active since Sept 2025
19 Sept 2025, 10:41
WireIt Has Bad Customer Service
On the 3rd of September 2025 I purchased R300 electricity, never received the token. I called them only to be told that they no longer do the municipality that we reside in (Velddrif). I asked for a refund which was promised. Since then we have continued to call with no refund. I am now going to take this further, Carte Blanche and legal avenues. They are the worst company I have ever dealt with. Staff have no idea what they're doing and neither does the "so-called" manager.
Helpful (0)
|Replies (0)MP
MaryAnn P
1 reviews | Active since Sept 2025
19 Sept 2025, 10:41
WireIt Has Bad Customer Service
On the 3rd of September 2025 I purchased R300 electricity, never received the token. I called them only to be told that they no longer do the municipality that we reside in (Velddrif). I asked for a refund which was promised. Since then we have continued to call with no refund. I am now going to take this further, Carte Blanche and legal avenues. They are the worst company I have ever dealt with. Staff have no idea what they're doing and neither does the "so-called" manager.
0
Replies (0)CE
Christine E
1 reviews | Active since Aug 2025
24 Aug 2025, 20:12
-5 stars
On hold for 48 minutes now. Have already sent an email at 35 minutes on hold. Pathetic!
Helpful (0)
|Replies (0)CE
Christine E
1 reviews | Active since Aug 2025
24 Aug 2025, 20:12
-5 stars
On hold for 48 minutes now. Have already sent an email at 35 minutes on hold. Pathetic!
0
Replies (0)