Bruce V

********* delivery, no quality control

In 2022 we gave Ronnies Motors an order for a heavy duty 14 ton Fuso rollback truck. The truck was delivered to us in 2023 and we had problems with it from the day it was delivered. The rollback was manufactured below spec and eventually the hydraulic cylinders failed catastrophically putting lives at risk. An independent assessor that was recommended by FNB Insurance Brokers, condemned the rollback entirely and we had to replace the entire rollback in Johannesburg. To date we have had no apology or credible explanation from Ronnies Motors, instead they wanted to lay the blame on our highly experienced operator who has had over 20 years experience with a rollback. We wanted to support the local economy by placing the order in the Eastern Cape, however we have been beyond disappointed with the result. Stay away from Ronnies Motors to avoid disappointment and a hole in your pocket. The customer service at Ronnies Motors is non existent and this matter is now in litigation.