jan R

Financial freedom violation

The year 2019 my contract of employment ended. I then met someone who suggested i must contact debt therapy so that they can help to close the accounts. Unfortunately, the story came out different because I was asked to pay a certain amount for restructuring my debts. I wasn't aware of the situation till now. In 2023 I found a job with another company.I then started to go around trying to put my financial situation in order. That's where i was told I'm already in debt review. I have tried and explain through more than 20 emails to the financial provider that" FROM THE YEAR 2019 I WAS NOT WORKING AND I DID NOT ASK FOR ANYTHING COMING WITH THE PAYMENT AFTER BECAUSE I WAS NOT WORKING DUE TO COVID 19 TILL THE YEAR 2023 MARCH AND FURTHER EXPLAINED THAT I HAVE ALL THE PROOF THAT MY CONTACT HAS ENDED DUE TO COVID "but still I was enroled on debt review programme. Is there anyone who can assist me in this regard as to what I must do, where , and what the process is. i feel like my financial freedom has been neglected, hence it has been 7 months not hearing from them despite a lot of mails that i have sent to them? My number is 0685558943