Debt Therapy
Claimed Business
|4.4|7 Reviews (last 12 months)|This business does not respond to reviews
Debt Therapy
Claimed Business
|4.4
7 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Debt Therapy is widely praised for guiding clients through debt review with patience, professionalism, and clear communication. Customers consistently mention named consultants such as Stacey Van der Berg, Justine Fritz, and Rozanne Smile for going the extra mile, providing transparent updates, and helping clients reach a debt free milestone. A recurring theme is the humane and supportive approach during financial stress. However, some clients raise concerns about unanswered WhatsApp messages, lack of follow up, and inconsistent statement amounts, suggesting communication gaps with certain debt counsellors.
Review Distribution
4.4|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Remorey
1 reviews | Active since Mar 2025
28 Apr 2026, 20:43
Great service from Stacey Van Der Berg
Great service from Stacey Van Der Berg. After weeks of struggling to get my name cleared and my then DC failing to answer emails or take calls, Stacey stepped in and made sure my issue is resolved. I am very happy with Stacey’s service and will definitely recommend Debt Therapy to other clients because of her service. I hope she continues this level of amazing service and show all the other DCs how to properly manage clients and exceed their expectations. Review by: Tshepiso Sebela
Helpful (0)
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Remorey
1 reviews | Active since Mar 2025
28 Apr 2026, 20:43
Great service from Stacey Van Der Berg
Great service from Stacey Van Der Berg. After weeks of struggling to get my name cleared and my then DC failing to answer emails or take calls, Stacey stepped in and made sure my issue is resolved. I am very happy with Stacey’s service and will definitely recommend Debt Therapy to other clients because of her service. I hope she continues this level of amazing service and show all the other DCs how to properly manage clients and exceed their expectations. Review by: Tshepiso Sebela
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Replies (1)MB
Michael B
1 reviews | Active since Sept 2015
7 Mar 2026, 08:57
No response
Sent a whatsapp message last year August 2025 to check how many months I had left and was advised +-8 months. Sent a whatsapp message on the 5th March 2026 regarding months left and amounts that keeps changing on my statement and No acknowledgement to message and no feedback received.
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Michael B
1 reviews | Active since Sept 2015
7 Mar 2026, 08:57
No response
Sent a whatsapp message last year August 2025 to check how many months I had left and was advised +-8 months. Sent a whatsapp message on the 5th March 2026 regarding months left and amounts that keeps changing on my statement and No acknowledgement to message and no feedback received.
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Replies (5)PS
PEARL S
1 reviews | Active since Jan 2013
5 Mar 2026, 08:24
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
Helpful (0)
|Replies (1)PS
PEARL S
1 reviews | Active since Jan 2013
5 Mar 2026, 08:24
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
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Replies (1)A
Anonymous
1 reviews | Active since May 2016
4 Mar 2026, 14:33
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!
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Anonymous
1 reviews | Active since May 2016
4 Mar 2026, 14:33
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!
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Replies (1)NP
Natalie P
1 reviews | Active since Nov 2025
24 Nov 2025, 16:24
Wonderful service
Stacey is fantastic, helped me through a lot of this twice in my life, always answered my questions and gave brilliant advice even on what’s app debt therapy is a brilliant trusted company that is always willing to go above and beyond to sort out your financial complications in time of need Well recommended Thank you Natalie
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Natalie P
1 reviews | Active since Nov 2025
24 Nov 2025, 16:24
Wonderful service
Stacey is fantastic, helped me through a lot of this twice in my life, always answered my questions and gave brilliant advice even on what’s app debt therapy is a brilliant trusted company that is always willing to go above and beyond to sort out your financial complications in time of need Well recommended Thank you Natalie
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Replies (1)GM
Gamiet M
1 reviews | Active since Jan 2025
26 Sept 2025, 11:20
excellent service
They are very transparent and services are excellent. Stacey is very professional and efficient in her work. Always kept me updated. Thank you so much for you assistance. Definitely recommend them.
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