Debt Therapy
Claimed Business
Debt Therapy
Claimed Business
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Debt Therapy receives overwhelmingly positive feedback for helping South African clients achieve debt-free status. Customers frequently praise Stacey Van der Berg and the wider team for their patience, professionalism, and quick responsiveness across channels including WhatsApp. Reviewers highlight a humane, pressure-free approach that eases financial stress and improves financial literacy. Several clients express deep gratitude for the life-changing support received. One negative review, however, raises concerns about unanswered WhatsApp messages, inconsistent statement amounts, and a lack of follow-up communication.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
13h 32mReply Time
100 NPSVery Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 57 hours 12 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
13h 32m
NPS Score
100
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 57 hours 12 min
Review Distribution
4.3|11 Reviews
Jun '25 - May '26
5(80%)
4(0%)
3(0%)
2(0%)
1(20%)
5(80%)
4(0%)
3(0%)
2(0%)
1(20%)
Frequently Asked Questions About Debt Therapy
Based on recent customer reviews, Debt Therapy receives overwhelmingly positive feedback for helping South African clients achieve debt-free status. Customers frequently praise Stacey Van der Berg and the wider team for their patience, professionalism, and quick responsiveness across channels including WhatsApp. Reviewers highlight a humane, pressure-free approach that eases financial stress and improves financial literacy. Several clients express deep gratitude for the life-changing support received. One negative review, however, raises concerns about unanswered WhatsApp messages, inconsistent statement amounts, and a lack of follow-up communication.
Debt Therapy has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 57 hours 12 min. Hellopeter has tracked Debt Therapy across 165 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Michael B
1 reviews | Active since Jan 2020
7 Mar 2026, 06:57
No response
Sent a whatsapp message last year August 2025 to check how many months I had left and was advised +-8 months. Sent a whatsapp message on the 5th March 2026 regarding months left and amounts that keeps changing on my statement and No acknowledgement to message and no feedback received.
Helpful (0)
|Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
7 Mar 2026, 06:57
No response
Sent a whatsapp message last year August 2025 to check how many months I had left and was advised +-8 months. Sent a whatsapp message on the 5th March 2026 regarding months left and amounts that keeps changing on my statement and No acknowledgement to message and no feedback received.
0
Replies (0)PS
PEARL S
1 reviews | Active since Jan 2020
5 Mar 2026, 06:24
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
Helpful (0)
|Replies (0)PS
PEARL S
1 reviews | Active since Jan 2020
5 Mar 2026, 06:24
An absolutely amazing team
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2026, 12:33
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
4 Mar 2026, 12:33
Best Experience
What an amazing experience with Debt Therapy. Rozanne Smile, Stacey Van der Berg and Justine Fritz were the best. Always willing to assist, set my mind at ease and going the extra mile with providing information and feedback. Always delivering with a smile and laughing at my stupid jokes. Would 100% recommend. Well done ladies. You are stars!!
0
Replies (0)NP
Natalie P
1 reviews | Active since Jan 2020
24 Nov 2025, 14:24
Wonderful service
Stacey is fantastic, helped me through a lot of this twice in my life, always answered my questions and gave brilliant advice even on what’s app debt therapy is a brilliant trusted company that is always willing to go above and beyond to sort out your financial complications in time of need Well recommended Thank you Natalie
Helpful (0)
|Replies (0)NP
Natalie P
1 reviews | Active since Jan 2020
24 Nov 2025, 14:24
Wonderful service
Stacey is fantastic, helped me through a lot of this twice in my life, always answered my questions and gave brilliant advice even on what’s app debt therapy is a brilliant trusted company that is always willing to go above and beyond to sort out your financial complications in time of need Well recommended Thank you Natalie
0
Replies (0)jR
jan R
1 reviews | Active since Jan 2020
26 Sept 2025, 14:49
Financial freedom violation
The year 2019 my contract of employment ended. I then met someone who suggested i must contact debt therapy so that they can help to close the accounts. Unfortunately, the story came out different because I was asked to pay a certain amount for restructuring my debts. I wasn't aware of the situation till now. In 2023 I found a job with another company.I then started to go around trying to put my financial situation in order. That's where i was told I'm already in debt review. I have tried and explain through more than 20 emails to the financial provider that" FROM THE YEAR 2019 I WAS NOT WORKING AND I DID NOT ASK FOR ANYTHING COMING WITH THE PAYMENT AFTER BECAUSE I WAS NOT WORKING DUE TO COVID 19 TILL THE YEAR 2023 MARCH AND FURTHER EXPLAINED THAT I HAVE ALL THE PROOF THAT MY CONTACT HAS ENDED DUE TO COVID "but still I was enroled on debt review programme. Is there anyone who can assist me in this regard as to what I must do, where , and what the process is. i feel like my financial freedom has been neglected, hence it has been 7 months not hearing from them despite a lot of mails that i have sent to them? My number is 0685558943
Helpful (0)
|Replies (0)jR
jan R
1 reviews | Active since Jan 2020
26 Sept 2025, 14:49
Financial freedom violation
The year 2019 my contract of employment ended. I then met someone who suggested i must contact debt therapy so that they can help to close the accounts. Unfortunately, the story came out different because I was asked to pay a certain amount for restructuring my debts. I wasn't aware of the situation till now. In 2023 I found a job with another company.I then started to go around trying to put my financial situation in order. That's where i was told I'm already in debt review. I have tried and explain through more than 20 emails to the financial provider that" FROM THE YEAR 2019 I WAS NOT WORKING AND I DID NOT ASK FOR ANYTHING COMING WITH THE PAYMENT AFTER BECAUSE I WAS NOT WORKING DUE TO COVID 19 TILL THE YEAR 2023 MARCH AND FURTHER EXPLAINED THAT I HAVE ALL THE PROOF THAT MY CONTACT HAS ENDED DUE TO COVID "but still I was enroled on debt review programme. Is there anyone who can assist me in this regard as to what I must do, where , and what the process is. i feel like my financial freedom has been neglected, hence it has been 7 months not hearing from them despite a lot of mails that i have sent to them? My number is 0685558943
0
Replies (0)GM
Gamiet M
1 reviews | Active since Jan 2020
26 Sept 2025, 09:20
excellent service
They are very transparent and services are excellent. Stacey is very professional and efficient in her work. Always kept me updated. Thank you so much for you assistance. Definitely recommend them.
Helpful (0)
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Cyrilene P
1 reviews | Active since Jan 2020
20 Aug 2025, 09:17
Debt review
My experience with Debt Therapy was awsome. Quick responses and services. I have settled my debt with them and I am greatful for choosing them and i dont regret my decision. Thank you Debt Therapy
Helpful (0)
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Cyrilene P
1 reviews | Active since Jan 2020
20 Aug 2025, 09:17
Debt review
My experience with Debt Therapy was awsome. Quick responses and services. I have settled my debt with them and I am greatful for choosing them and i dont regret my decision. Thank you Debt Therapy
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Replies (0)YR
Yolanda R
1 reviews | Active since Jan 2020
27 Jun 2025, 12:17
Debt review consulting with a people centered approach
Amazing customer experience, with knowledgeable professionals who are still very capable of taking a humane approach to their customers. The advice and guidance provided has invaluable and helped me improve not just my financial situation but my financial literacy as well. Would highly recommend!
Helpful (0)
|Replies (0)YR
Yolanda R
1 reviews | Active since Jan 2020
27 Jun 2025, 12:17
Debt review consulting with a people centered approach
Amazing customer experience, with knowledgeable professionals who are still very capable of taking a humane approach to their customers. The advice and guidance provided has invaluable and helped me improve not just my financial situation but my financial literacy as well. Would highly recommend!
0
Replies (0)