Active since Jan 2013
Thank you for the speedy response, Simone. You are fantastic.
I submitted a change of banking details. Which was captured pretty quickly. I received a call from Miche, and she advised that she would send a Debicheck. She did, and I approved it but got an error message. I immediately sent an email stating this. I recievd the debicheck and approved it. I then received an SMS from Nedbank saying they have app**** a registered debit order mandate on my account. But there were 2 with different reference numbers. I then checked my account and there are 3 debit orders, all for the same amount but different reference numbers. I've asked Miche to look into it, no response. I followed up and sent a screen****. I am yet to get a response.
To anyone reading this... Please, REPORT, REPORT, REPORT! I have sent e-mails to all credit bureaus and rgulatory authorities. I have also sent e-mails to all investigtive journalists and media houses. This is a massive **** involving many people, who have numerous companies registered under them claiming to be debt relief companies or law firms. Unfortunately for them, I caught on before they could debit my account that they are ****mers. The amount goes from being once off to being a 14 months subscription for absolutely nothing. sadly, you can't stop/reverse it. I had to close my Capite account! Please also put a **** alert request with all credit bureaus because if they have your details, who knows what they can do with them. REPORT!!!!
Anyone who jas been ****med by these fools please send me an email unathi.soyi@gmail.com
Over the past 4 years, my experience with Debt Therapy has been nothing short of excellent. Stacey Van der Berg and Justine Fritz have been absolutely fantastic throughout my journey. Even over December holidays, they did not hesitate to answer my questions and provide the support I needed. Their patience and clear communication made a stressful situation much easier to manage. I am grateful to the Debt Therapy team and would definitely recommend their services to anyone who needs help taking control of their debt!
Results are out today and my son is unable to see his because there is a "financial block" on his account. I paid the fees in full in January. We raised this issue on the 3rd of November, Alex Mzivila reached out immediately and asked George Ncongwane from their IT department to assist. George came back on the 10th of November and said the students account is fine. Today I send them a screenshot, no results shown the system clearly says "Fin Blocked." Alex asks a Jonnathan Marsh to assist, at 8:42, no response. I follow-up at 11:30 - nothing. I call at 13:00 and am told Jonnathan is on lunch. So I suppose that my child will get his results after the holiday season judging by how Eduvos employees don't seem to give 2 hoots? If it was us who hadn't paid fees, I'd be getting called all day. This is absolutely pathetic, I need it resolved NOW.
I ordered food online on the 25th of November, when I collected it was completely wrong. 1. I ordered 2 Chicken strips and rice, 1 BBQ and 1 Lemon and Herb. Only recieved ONE... As always with this store 2. I ordered a fully loaded Paela Bowl with basting, they gave me one with sprinkles. 3. I ordered regular chips, they gave me rice. That appears on their slip but not on my order history. Infact when I total everything the chips or that rice were never captured. A Kwanele at the store told me it's a system problem there's nothing they can do. What kind of service is that? I gave them the opportunity to rectify the order, they did not care. I ALWAYS have issues with that store. The last time I made a complaint because they gave me 1 chicken strips and rice instead of TWO. Theose people called me and said sorry, a call that lasted 57 seconds, she hung up when I asked her if that was it. I want my money! I completed their complaint form, Ticket Number: 65336. It was CLOSED yesterday without any communication from Pedro's!!! The attitudes if the stuff in store reflects the attitude of the Business. They do not care!
These guys do not know what they are doing. They also over charge on poor quality parts and have no issues cutting parts from your car and joining them the way they see fit without speaking to you about it. I was charged R19380.70 by Car Care Click for what they call Cylinder Head Overhaul". after repairing what they had diagnosed the car was still misfiring and losing power, still in their possession. They then went on to tell me that they have replaced a MAP sensor but still the issue persists and they are now absolutely convinced that the issue is with my Computer Box. I demanded my car back. I had paid them R15K of the R19380.70 and made no further payment. The car came back with all warning lights on, the radio not working, the wheel cap missing and a R375 speeding ticket. After sending their beer reeking mechanic to look at the radio, I was told that the radio was on the brink of not working it's just a coincidence that it stopped working in their possession. Extremely interesting considering that all that has been done to have that radio working now is to take the battery out and put it back in. I've taken the car to Renault for a diagnostic and repairs. I have to have the timing chain taken out and re-fitted, Renault cost is R18371.90, less than what Michanic charges yet they use subpar parts. When "repairing" my car, Car Care Click decided it would be best to grind the cylinder valves, now I have to have the valves refitted at an additional R13819.90. Renault found no issues with my computer box.
<p>I would like to thank Bradford Smith for his efficient and dillegent service.</p> <p> </p> <p>His response time is amazing. Keep up the great work you are doing, you are an asset to Essential Med :)</p>
<p>I am actually very uirritated now. Whyh am I being called by Capitec collections 10 times a day!!</p> <p>Firstly Capitec debited my account on the 20th of July, then again at 3a.m on the 25th. I had to call for a good 25 minutes to have the funds reversed, they were reversed into my FlexiSave account because the debit order would go off AGAIN. Now I am inconvenienced because My Insurance debit and Vodacom debit orders which go off on the 30th will bounce, and I will have to pay the fees. But no Capitec doesnt give a damn.</p> <p> </p> <p>I am harrassed by rude call centre staff who can not answer what it is that you want from me, who instead tell me to take time out of MY day and go to your branch, FOR WHAT? And if I cant do that they will continue calling me. REALLY!! What the hell do you want from me?</p>
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