Active since Sep 2025
At this point I have submitted a lot of reviews this site might even ban me from submitting another review. It’s been a year and half now since we’ve been waiting for the payout of our deceased Mother and its endless promises after endless promises. There was an error that occurred with the calculations at they paid us less than what they were supposed to pay us now I have concluded that there is foul play cause how do you deal with cases like this and still make errors? Till this day we have not received proper feedback and when the pay out is going to be made. What’s funny is that the employees of this company are too focused on how you conduct your review and nothing else, work? That’s not their problem. I can’t really comprehend or even fathom as to why this financial service provider is still operating and why companies are working with them because it’s a high risk investment because you invest but honestly it’s a donation you’re making to NBC because waiting this long is unacceptable. Sad my mother worked for so many years and it was all in vain. No company should work with this financial service provider if you want to get what you have put in. To those who received what’s theirs good for you I guess I’m one of the unlucky ones.
I have waited for 16 months for a payout every procedure that needed to take place has taken place and paperwork is valid but every time I ask for feedback they tell me “this month won’t end without paying out” or “Some time next week” and the months and weeks have passed and it’s been 4 months after the 12 months investigation but nothing is happening just lies after lies. They lack consistency and communication. It’s strange a person can put their hard earned money in a company where when the time comes to get your money you struggle but skip one month without investing all of a sudden they are so good at communicating and ask “why” or “where” is the money. They are just like NBC Holdings I don’t know why companies work with these financial services it’s genuinely a risk and I can’t fathom why they are still operating.
Our mother passed away on the 15th of January 2025 and we went through all the processes we had to go through to get our mothers provident and pension fund (investigation, board of trustees meeting, allocation of funds) after we were requested to submit documents on the 31st of July where on the 8th of August we had to resubmit them as they were not clear and we did this through Magalies Water. We only got a call on the 18th of September from HR of Magalies Water that they needed our mother’s certified ID copy which they have NEVER asked for which we have submitted on that very same day (the 18th of September) till this day no one from NBC Holdings has given us or HR of Magalies Water any response or feedback and we have been sending countless emails, it’s been 2 whole weeks since we sent our mother’s ID copy and 2 whole months since we submitted all the beneficiaries documents. Apparently the person who has to process the payout is ****a Senne and they lack communication one all ends.
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