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Sergio

Active since Oct 2025

2

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2 reviews

Hyundai Milnerton

3 months ago

Hyundai milnerton the worst

I bought a vehicle a grand i10 in October 2025 and in the April I saw my back left door colour fading and numerous paint defects appear i then contacted the branch and the manager at the time was shareef he then took my car in for 3 days and promised me it would be sorted eventually after the 3 days my wife went to the store and the paint work looked exactly the same we were then advised by the manager to buy a newer vehicle instead but to do this we had to trade in the vehicle then apply again for vehicle finance at this point you can imagine my frustration as we were in the process of buying a house and we had to wait a week later for our home to be registered before applying again we had to drive with the vehicle as is for the remaining week causing unnecessary stress and wasted time we eventually then did the application and got approved the manager then gave us the option of a brand new white grand i10 all was communicated on WhatsApp we were eventually told to come in and sign the papers the manager told my wife that the new cars installments will be r500 less than the previous cars installment keep in mind this was a fixed amount and that because the new car was on promotion wed be getting a R15000 cash back. we had been driving up and down ourselves how frustrating just to get this sorted .my wife and i then on a friday went to hyundai she eventually got to meet the finance person in charge cant really remember her name she then informed my wife it would be on a step plan my wife was clearly close to tears at this point we eventually spoke and agreed just to put this behind us.on inspecting the vehicle I noticed a sticker mark this was a white vehicle I notified the agent Francois that this had to be brand new washed and everything as this sticker mark could not be taken away without polishing i had to take the vehicle and bring it back the next day to have it polished wasting another day of my precious life with all this happening its been 5days and I was promised by the finance lady that my cashback would be in my account within 72 hours... I've received nothing and just yesterday I was called to send a copy my marriage certificate to have the cash back processed meaning they **** to us saying it was already processed on the friday I personally would never buy another vehicle at this store they are the worst customer service we have ever received stay away!!!!!

0 replies

Pineapple Insurance

10 months ago

Great service by Owa...

Great service by Owami very informative thank you for your help

1 reply

Review Distribution

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1 (50%)

4 Star

0 (0%)

3 Star

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2 Star

0 (0%)

1 Star

1 (50%)

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