Paulette W

Pamensky spa

My friend and I got to reception and were greeted by an *********** receptionist/the******, we were told that we need to rent gowns & DIRTY/USED slippers for R30 each! *shocking* The toilet had no toilet paper, lockers had no keys so we had to keep our handbags with us during the massages, the changing room is uni*** with no key... meaning someone can literally come in whilst you're changing. The cushions on the massage bed were dirty, towels looked old and dull. The the******s shared a tub of oil with no branding on it, there was no explanation about the oils, their hands were cold and they played music from their phones. We proceeded to do our feet, we weren't even offered water, when we ordered drinks, the waitress brought us Corona with champagne glasses, when we asked for an opener, we were told they don't have one and the waitress used her teeth to open the bottles for us.... lol The place is dirty, pool and jacuzzi were ********** yet we were told we can relax in the pool after the massages. The owners of this place have no consideration for their clients, they are ****MERS!