Blanche B

My Horrible experience with Amore

I had my eyebrows done there a few months ago, the person doing she was talking and laughing with another lady in the room the whole time, o had a nail appointment following that so she says to me you can go get your nails done I will come wipe off the tint later so it been my 2nd time for a brow tint figured okay she knows what she's doing while having my nails done my brows are burning a hour into nails she comes and says oh no o forgot about you laughingly she starts wiping the brows and goes my brows where inflamed and 2 days after started forming like weird brown scabbing type skin around it omw I took pics and sent it to them this is the Brackenfell branch to be exact, the so called reception lady gets back to me after 2 days saying that they will give me an ointment to help this and a R80 voucher to use in store I collect the ointment that day and use it but it didnt help much just soothed while on and I still have the scars it didn't take that away so I had a upcoming appointment for eyelashes but had to cancel the appointment due to brows still tender and the concern they may damage my eyes as well so a month goes by and I am ready to book so I book on fresha App and discover they blocked me I need to manually whatsapp them fine I did that and asked for a booking as I cant book on Fresha it seems they blocked me the reception lady blatantly lies and says oh fresha blocked me because I canceled my appointment 🤨 what nonsense lol anyway she says I will need to book through them on WhatsApp whic is rep**** too every other day...now why on earth would they treat their customers like this, I also never got my voucher or the chance to use it because they intentionally trying to sweep holes damage under the mat... but I want the owner of that business to come forward and see what this staff is up too, o trusted them and this is my outcome!