BM
Blondie M
Active since Oct 2025
2
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Reviews
2 reviews6 months ago
***** by TriFocus employees
I previously registered with TriFocus in 2022 but was unable to complete the course, however when I enquired this year in September I was assisted by one for the student advisers, who advised that I could get an extension but I would have to pay an amount of R1750 however he would give an a discount therefore I’d only have to pay R500 for the extension. He emailed me the invoice and the backing details were of his own personal bank account. I reported this matter on 19th of September 2025 and haven’t received any response since than. I’m just wondering how many clients have been victim to this *****.
0 replies
6 months ago
Horrible customer service from East London Branch
received my keys on the 2nd of October 2025, and to date, I have not received any assistance regarding the issues I reported. The door to my unit is still not locking properly. In addition, there is no burglar gate installed, and there are no curtain tracks in the unit. I raised these concerns during the inspection, but since then, no one from Trafalgar Maintenance has come to assess or fix the door, nor have I received any response to my previous emails regarding when this will be attended to. At the moment, I am staying in a unit where anyone could easily push the door open, which is a serious safety concern.
0 replies
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1 Star
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