Natalia V

Worse service ever

@Natalia Vego🔥💯👑:I received the worse service ever from spares for Africa in Pretoria. I work with clients on a daily and the service received is honestly pathetic. I called them on Friday requesting if they have a specific part and I spoke to Peter stating yes they have it. Told him to please keep it aside for me already on Saturday. Informed him I'll fetch it on Monday at 12.. Got there pass 12 just to find that they only getting the engineer to come take the part than. Waited half an hour for them to say I have to wait about an hour or longer for this part. Peter than advises me to go home and they will deliver it. Just to inform me that I have to pay for delivery. I drove 30 minutes to get the part which was suppose to be ready just to find i have to go back home for it to be delivered however I must pay for it.. Till now I am still waiting for the part to be delivered. Paid for the parts and for delivery and this part has still not been delivered. This is the worse service I have ever received. Spoke to Louise and she advised it will be delivered today in the morning still nothing has arrived. Peter informed Louise that they Will have to pay for delivery for Louise to say as the manager she can't do that as it was her fault it was Peter's fault. No ownership was taken. They made me feel like I was wrong. They argued in front of me as the client with no solution at all. Without clients youll won't have a business remember that!!!!