Robyn O

Shocking 7-day return policy. They do not think ahead or consider the fact that there are only a few in the Western Cape and that customers work.

They are always friendly and happy when I spend R7000.00-R8000.00 on preschool books for my school in Somerset West. My daughter has a friend in Tokai and I asked her to buy 10 books for my school. Some of the books were not correct and she made a mistake with some and they were still in the original packaging. Yesterday I drove there from Somerset West to exchange the books. I was told that they have a 7-day policy and that it’s their law and the young man laughed at me and the lady gave me an attitude. I was so cross and just walked out and left the book on the counter. I will never waste my time, money or diesel again.