TA
Tasneem A
Active since May 2011
2
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0
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Reviews
2 reviews26 months ago
No service delivery
This has been the worst service delivery ever. It has been 4 weeks since they were notified that the geyser at my home has burst. Till now it has been back and forth with them and the insurance and no feedback provided unless a follow up is done from my end and till today no positive feedback as to when the geyser will be replaced. My 73 yr old mother is with me and it is an inconvenience and extremely difficult to ensure water is boiled on the stove then carried to the bathroom. Also I have 3 minors which my mom takes care of as I am at work. No consideration at all yet they expect the levi payment to be on time each month. Absolutely pathetic for a managing agent
0 replies
66 months ago
Dodgy policy rules
Have an education policy for my son registered under my husband details and the debit order is deducted from my bank account. Old mutual refuses to give me any information as to why the policy was canceled,however,they have no issue deducting from my account. Policy was canceled due to a reversal done months ago due to a double debit. Never contacted us in months other than sending an SMS lastweek stating that the policy has been canceled. I would lime to know what happens to the mo ey that has been paid for about 10 years. Someone needs to get back to me to explain as in my eyes this is fraud on another level.
56 replies
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