Active since Oct 2025
My GSD Puppy needed Xrays and I was already stressed-so I had to load my card for the benefit on my plan. The One Plan team were excellent and within an hour I had confirmation that the card funds were loaded. I needed to submit the invoice details and all was so easy and straight forward-Oh and my puppy-she is going to be OK..Rutendo Adelaide from the insurance team was a great help..
They do their best to answer queries quickly and look for a solution.
I am new to the world of pet insurance and needed some assistance on getting my pets info updated on the APP as well as asking for assistance for my first claim for vaccinations. They were quick to answer and assist.