Active since Oct 2025
On the 14th of November i wrote here on hellopeter with the issue i had with unity health regarding my claim and on the 19th one of their managers called by the name of craig or graig and he said he approved my claim and i will get a payment before the month ends but even today I haven’t received a payment and i tried calling his number but its not going through,I called again through agents and they took my details and said they will call me back but even today I haven’t got a call back or the payment,
I have been a unity health client for over 2 years now ,paying monthly with no issues,i have been struggling with a a skin condition which my Dr failed to assist with and referred me to a dermatologist,when i called unity health to understand how it works i was told I needed a referral letter which i obtained,upon arriving at the dermatologist they said they not taking any medical insurance i should pay cash which i paid about R3900 to the Dr and R622 to the Ampath pathology and filled the unity health form,submitted all the supporting documents but now i received an email stating that they wanted a motivational letter from the Dr stating that hee can’t find a problem but that motivational letter they talking about its nowhere on the agreement they sent to me I am really disappointed and looking forward to moving to another medical insurance because clearly unity health is a ***** and ****